Voice Overs
Breathing Fresh Air into Telecommunication
Customer Care
Each customer is provided with a dedicated account manager to monitor their needs. Your account manager will constantly review your service usage & ensure that as your business grows, the essential technology is growing with you & not becoming redundant or damaging to your brand.
Call DataKom Now
For more information or to book a FREE no obligation consultation to find out how we can help you and your business, call 08456 789 884.
Some Of Our Existing Customers....
The audible representation of an organisation, particularly over the telephone, is of extreme importance. For many customers the telephone is the primary method of communication with a business, and it really is a case of first impressions last.
Whilst our call flow and scriptwriting services can be utilised separately (for example, to refresh a script for a call-flow which you are already happy with), these services often go hand-in-hand.
Of course, the main aim of an IVR (Interactive Voice Response) or ACD (Automatic Call Distributor) system is to route calls effectively, however you may also have other needs such as off-loading unwanted calls, or redirecting standard enquiries to your website.
We often work to a customer proposed brief, but we understand that many customers are not used to briefing an external company in this way or don’t have the time to develop one. In which case, we will talk you through the process to grasp your requirements, what’s important to you, what your aims are and through friendly discussion we will develop a brief together.
Whilst our call flow and scriptwriting services can be utilised separately (for example, to refresh a script for a call-flow which you are already happy with), these services often go hand-in-hand.
Of course, the main aim of an IVR (Interactive Voice Response) or ACD (Automatic Call Distributor) system is to route calls effectively, however you may also have other needs such as off-loading unwanted calls, or redirecting standard enquiries to your website.
We often work to a customer proposed brief, but we understand that many customers are not used to briefing an external company in this way or don’t have the time to develop one. In which case, we will talk you through the process to grasp your requirements, what’s important to you, what your aims are and through friendly discussion we will develop a brief together.
Each customer is provided with a dedicated account manager to monitor their needs. Your account manager will constantly review your service usage & ensure that as your business grows, the essential technology is growing with you & not becoming redundant or damaging to your brand.
Call DataKom Now
For more information or to book a FREE no obligation consultation to find out how we can help you and your business, call 08456 789 884.
Some Of Our Existing Customers....
Latest News
April 2011
DataKom - The New Name For JL Data
With 2011 well under way we are proud to announce that we have officially launched our brand new company name...More October 2010
Welcoming new staff to DataKom
Welcoming two new members of staff to the Head Office in Bridgend....More
April 2011
DataKom - The New Name For JL Data
With 2011 well under way we are proud to announce that we have officially launched our brand new company name...More October 2010
Welcoming new staff to DataKom
Welcoming two new members of staff to the Head Office in Bridgend....More
