Schools
Schools often become burdened with obsolete phone systems, handsets and equipment or a poorly designed network. A rising number of educational establishments are now opting for more advanced telephone equipment and modern voice menu features.
The pinch of a poor network can also be experienced during busy periods, with calls from businesses, suppliers, staff, pupils, parents and much more having to be dealt with at one location.
Alternative solutions are achieved through a thorough consultation, in which we can highlight issues and how to resolve them whilst offering fantastic idea’s that could improve communication within your school.
AbsenceThe pinch of a poor network can also be experienced during busy periods, with calls from businesses, suppliers, staff, pupils, parents and much more having to be dealt with at one location.
Alternative solutions are achieved through a thorough consultation, in which we can highlight issues and how to resolve them whilst offering fantastic idea’s that could improve communication within your school.
Avoid the rush hour traffic of parents calling in to report a child’s absence by use of an automated menu, where they can leave a message to be picked up by a member of staff performing a routine check.
Announcements
Announcements can be made to various departments or individual classes, asking for a child to be seen or announcing good news for the day. These are audible through the speakers on the various handsets.
Auto Attendant
Advances in technology means that DataKom can offer you the benefits of automated systems, which can allow the caller the option of navigating to the correct extension and leaving a message for an absent child in the relevant menu option. This allows for enhanced call handling efficiency and allows your staff more time to perform other essential duties.
Call Recording
Caller ID
See who is calling for a more personalised service.
Individual Extentions
Individual classrooms can be contacted and calls routed via the intelligent switchboard. If you do not wish to disturb a teacher during class, but wish to indicate they are required, there is the option of leaving a light or message on the handset for them to contact reception or listen to a voicemail.
Information Service
Leave pre-recorded messages, with details of school trips, events and more for pupils and parents to
Mailbox
Individual staff can have personal, secure mailboxes where children and parents can leave messages. These can be PIN secured, ideal for pupils who experience bullying and need the confidence to leave messages for the relevant member of staff.
Safety
When safety is in the balance, time is an essential factor. By applying a 'Help' button feature to individual handsets, a message is displayed to the office and a distinctive audio message is repeated, indicating which room has triggered the alarm.
School Trips
Have parents be able to book children in for school trips via the automated voice menu.
Security
Prevent unauthorised phone calls being made by use of secure pin locks on the handsets.
