IT Support & Maintenance
As a business your IT infrastructure needs to be efficient, up to date and reliable. Without an effective IT system you will find that time and money is wasted and in time there will be even more expensive problems as equipment inevitably fails. However, without maintenance or the proper integration of components, even the most modern computers will experience the odd problem that is often enigmatic and extremely irritating.
DataKom IT services are simply here to offer you the best IT support coupled with a passion for providing the best possible service.
Contact us today to discuss your company needs.
Complete range of services below:
Remote Support
So you've found us and you need our help! We'll speak to you over the phone and establish what we can do to help. Sometimes we can fix your problem without the need to move a muscle. With your permission we can often investigate, diagnose and repair faults by safely connecting to your computer or network from our own workstations, meaning a quick and easy solution and no waiting around.
Troubleshooting and Maintenance
By maintaining your hardware and regularly running system diagnostics, preventable problems are successfully avoided. Where minor hiccups cause you stress.
Data Recovery and Backup
To businesses, data is debatably the most vital asset. To home users it can be sentimental and just as important. In any case, data that is lost or damaged when it is still wanted can cause insurmountable difficulties, overwhelming cost or a great deal of upset. We help protect what is important or prevent it from ever being lost at all.
Virus Removal and Protection
As pestilent and frequent as the common cold and the blight of computer users across the world. Not to worry though, we quite enjoy the finding and exterminating viruses. In fact, we are experts at it! We'll even prevent them from ever happening by installing the best anti-virus measures and even offer extra advice to help you fortify your defenses against the constant threat.
Software and Hardware Installation
If you are looking for new software or hardware then we'd be happy to recommend the best packages for you. Our engineers specify the right equipment to match your specific needs and explain other alternatives giving you the ability to make an informed, educated decision. We are only to happy to install everything for you too , making sure no unnecessary add-ons are installed and all the usual niggles that are commonplace with most software available today.
Upgrades
There are many reasons to upgrade your computer, from increasing speed and performance to making your PC compatible with the latest software. Allowing a PC or network to age without servicing or upgrading, will eventually cause expensive, money wasting problems in a business environment and make using the computer at home a far less enjoyable experience. We offer a health check service that will highlight any current or potential problems and present you with the optional solutions. The biggest advantage of upgrading your equipment is the money saved from utilizing old computers and not having to purchase new ones.
Free Advice
There's no catch! Just friendly, honest, impartial advice when you need it. We are always happy to help by offering free advice for those small issues that seem so large when they occur. If the problem requires one of our services or further investigation, we will let you know. But when we can do a good deed a day, we will! Customer satisfaction guaranteed!
Latest News
April 2011
DataKom - The New Name For JL Data
With 2011 well under way we are proud to announce that we have officially launched our brand new company name...More October 2010
Welcoming new staff to DataKom
Welcoming two new members of staff to the Head Office in Bridgend....More
April 2011
DataKom - The New Name For JL Data
With 2011 well under way we are proud to announce that we have officially launched our brand new company name...More October 2010
Welcoming new staff to DataKom
Welcoming two new members of staff to the Head Office in Bridgend....More
