Hotels
To keep the competitive edge in today’s modern marketplace, Hotel telephone systems require advanced functionality for improved customer service and satisfaction.
DataKom can implement the latest technology in phone systems to offer voice calls via the Internet which connects various hotels to one core network. This allows for free telephone calls between different branches meaning bookings can be taken centrally.
Calls can also be readdressed during busy periods, thus improving customer service and saving call costs.
We look to offer a full consultation to provide you with the best tailored solution to match your needs, so contact us today and see what DataKom can do for you.
BillingDataKom can implement the latest technology in phone systems to offer voice calls via the Internet which connects various hotels to one core network. This allows for free telephone calls between different branches meaning bookings can be taken centrally.
Calls can also be readdressed during busy periods, thus improving customer service and saving call costs.
We look to offer a full consultation to provide you with the best tailored solution to match your needs, so contact us today and see what DataKom can do for you.
With accurate logging of inbound and outbound calls, the customer can be accurately billed for their phone usage.
Call Restrictions
Control what usage your guests can obtain from the handsets in their rooms. Whether they can make long distance calls, make calls to other guests or restrict their ability to make calls to outside lines. This feature also allows you the option to add different package options and services to your bookings, for different customer needs.
Do Not Disturb
Guests and receptionists can set ‘do not disturb’ on their rooms via the telephone system.
Message Waiting
Store messages for guests and indicate that a message is waiting for them via the telephone handsets.
Speed Dial
Allow guests to make calls for room service, reception, emergencies, all at the touch of a button.
Wake Up Service
Either by user or receptionist input, the customer can be woken up via the hotels wake up service at the time they specify.
